Terms of Use

Introduction

These Terms of Use (the “Terms”) are a legally binding agreement between you and Charisly (“we”, “us”, “our”). They govern your use of the Charisly service, including the website charisly.app, the web application and all related content and features (together, the “Service”).

By creating an account, completing the onboarding questions, buying a subscription or otherwise using the Service, you confirm that you have read and agree to these Terms, together with our Privacy Policy, Subscription Terms and Refund Policy. If you do not agree, please do not use the Service.

About the Service

Charisly is an expert-powered self-improvement app, available as a web application. Based on the goals you share with us, the Service may offer:

• short daily lessons of around 15 minutes in video, audio or text format, prepared by experts in their fields;
• structured learning paths such as Communication Mastery, Confidence, Charisma, Intelligence, Memory, Productivity, Personal Brand and Critical Thinking;
• quizzes, practical exercises and templates that help you apply what you learn;
• an AI coach you can chat with about your lessons and goals;
• the Explore library, where you can browse and search content, including by expert;
• progress tracking with experience points (XP), streaks and levels.

We regularly improve the Service and may add, change or remove features, lessons, paths and experts at any time. The Service is intended for personal, non-commercial use only.

Educational Content — Not Professional Advice

Charisly is an educational and personal development service. All lessons, exercises, templates and AI coach replies are provided for general informational and educational purposes only.

• Nothing in the Service is psychotherapy, psychological counselling, medical, legal, financial or any other professional advice, and the Service does not replace a licensed professional. Use of the Service does not create a client, patient or other professional relationship with us or with any expert.
• The Service is not designed for crisis situations. If you are in distress, feel unsafe or are thinking about harming yourself or others, stop using the Service and contact your local emergency services or a crisis helpline straight away.
• If you are dealing with a mental health condition or a serious personal, legal or financial matter, speak to a qualified professional before acting on anything you learn in the Service.
• The “experts” featured in the Service are authors and presenters of educational content. Their views and opinions are their own and do not necessarily reflect ours.

Personal development depends on many factors outside our control, including your own effort and circumstances. We do not guarantee any particular result, such as improved confidence, communication, memory or career outcomes.

Lessons and Expert Content

Subject to these Terms and an active subscription where required, we grant you a limited, personal, non-exclusive, non-transferable and revocable licence to access and view lessons, videos, audio, texts, quizzes, exercises and templates (the “Content”) through the Service for your own non-commercial use.

You may not:

• download, record, copy or save Content outside the Service, except where the Service expressly offers a download option (for example, a template for your personal use);
• sell, rent, sublicense, publish, broadcast, share publicly or otherwise distribute Content, in whole or in part;
• use Content to create courses, trainings or other products or services, or to train artificial intelligence models;
• remove any copyright or other notices from Content.

The availability of specific lessons, paths and experts may change over time, and we do not guarantee that any particular Content will remain available.

AI Coach

The AI coach in the Service generates its replies automatically using artificial intelligence. It is not a human and not a licensed coach, therapist or advisor. By using it, you understand and agree that:

• replies may be incomplete, generalised or occasionally inaccurate, and you should use your own judgement before acting on them;
• the AI coach does not replace a qualified professional and cannot help in an emergency;
• you should not share more personal information than needed, such as health details, identity documents, financial data or information about other people;
• you will not use the AI coach to create unlawful, harmful, abusive or misleading content.

Progress, XP and Streaks

Experience points (XP), streaks, levels and other progress indicators are game-like features designed to keep you motivated. They have no monetary value, cannot be exchanged for money, goods or services, and cannot be sold or transferred to another account. We may change how they are calculated, or reset them where needed to fix errors or prevent abuse.

Eligibility and Your Account

You must be at least 16 years old (or the age of digital consent in your country, if higher) to use the Service. If you are under 18, you confirm that a parent or legal guardian has read and agreed to these Terms.

You sign in with your email address using a secure one-time link. You are responsible for keeping your email account secure and for everything that happens under your Charisly account. Let us know straight away if you think someone has accessed your account without permission.

Your Content

Your onboarding answers, quiz and exercise responses, notes, completed templates and messages to the AI coach (“Your Content”) remain yours. You give us a limited, non-exclusive licence to store and process Your Content only to run and improve the Service for you, as explained in our Privacy Policy.

Your Content is private: we do not publish it or show it to other users or to experts. You can delete Your Content or your whole account at any time.

Acceptable Use

When using the Service, you agree not to:

• use the Service for any unlawful purpose or in breach of these Terms;
• present content from the Service as professional advice to others or pass it off as your own work;
• copy, redistribute, sell or publicly display lessons, templates or other Content without our permission;
• reverse engineer, scrape, overload or interfere with the Service or its security, or manipulate XP, streaks or other progress indicators;
• share your account with others or resell access to the Service.

We may suspend or close the accounts of users who break these rules.

Intellectual Property

The Service, including its design, lessons, videos, audio, texts, quizzes, exercises, templates, software and the Charisly name and logo, is owned by us or our licensors, including the experts who contribute content, and is protected by intellectual property laws. Except for the limited licence described in these Terms, no rights are granted to you.

Subscriptions and Payments

Access to the features of the Service is provided by Charisly Pro. Available plans (or the equivalent in your currency, shown at checkout before you pay) currently include:

• 4 weeks — US$21.99 (introductory price may apply when shown at checkout);
• 12 weeks — US$41.99 (introductory price may apply when shown at checkout);
• 24 weeks — US$77.99 (introductory price may apply when shown at checkout).

Your subscription renews automatically at the end of each billing period for the plan you chose until you cancel it. You can cancel at any time in your account settings, through our cancellation flow, or by contacting support.

All purchases are subject to our Subscription Terms and Refund Policy.

Disclaimers and Limitation of Liability

The Service is provided “as is” and “as available”. To the fullest extent permitted by law, we do not promise that the Service will be uninterrupted or error-free, that its Content will suit your needs, or that you will achieve any particular personal, professional or educational result.

To the fullest extent permitted by law, we are not liable for decisions you make or actions you take based on Content or AI coach replies, or for indirect, incidental or consequential damages arising from your use of the Service. Our total liability to you for any claim is limited to the amount you paid us in the 12 months before the claim arose. Nothing in these Terms limits liability that cannot be limited by law, or your statutory rights as a consumer.

Termination

You may stop using the Service and delete your account at any time. Deleting your account does not automatically cancel an active subscription — please cancel it first, as explained in our Subscription Terms. We may suspend or end your access if you breach these Terms or if the law requires us to.

Changes to These Terms

We may update these Terms from time to time. The latest version will always be available on this page with an updated date at the top; for important changes we will also let you know by email or in the Service. If you keep using the Service after the changes take effect, you accept the updated Terms.

Governing Law

These Terms are governed by the laws that apply to consumer contracts in your country of residence. Nothing in these Terms limits the mandatory consumer protection rights you have under those laws. If a dispute arises, please contact us first at [email protected] — we will try to resolve it informally.

Contact

Have a question about these Terms? Get in touch — we’re glad to help.